Support and Knowledge Base
Customer
service is the backbone of Matrixwebs.com and is something we take great pride in. Many of our customer’s
issues can be resolved immediately through our extensive
knowledge database.
The next time you need assistance try one of these simple fixes from the support
site. If this doesn’t fix your problem we have a support
ticket system which is checked several times per day. Finally, we have an 800 number for use in
extreme emergencies. All of this is available 24 hours a day, seven days week including .
Rest assured, we will do everything it takes to get you back up and running because we know how important
your online presence is to your business.
MatrixSuites
For our MatrixSuites products, we offer help wikis for each product: